Terms & Conditions

A few things you should know about us

Australian National Maritime Museum, Darling Harbour, Sydney, NSW.  Photo credit: North Sullivan; Destination NSW

Terms & Conditions

1.   Who are we?

We’re Global Grapevine, and this is our registered business address: Global Grapevine Ltd Shorrock House 1 Faraday Court Preston PR2 9NB

2.   The information on this site

It’s a guide – and is only intended as such. We advise you to seek advice from official sources on key matters which may affect your travels in Australia (visas/passports/driving etc).

Although we try to be as accurate and as current as possible, we make no guarantees as to the accuracy of the information on the Global Grapevine website. We’re not liable for any loss or damage suffered as a result of using the site or its content.

3.   Copyright

The material on this site is the property of, or licensed for use by, Global Grapevine. You can’t use any of the material on this site without our express written permission. For permissions please contact us.

4.   Contributing to Global Grapevine

Making travel easy through sharing – that’s what we’re about. But before you share your Australian travel thoughts with us, please bear in mind:

Sharing material: Anything you send to us must be your own work. In posting/uploading/sending any content (which includes, but isn’t limited to text, images and video) you are confirming that it is your own work and you have the right to share it with us. You must not share anything with Global Grapevine that i) you haven’t created; and/or ii) isn’t yours to share unless you can demonstrate you have the written permission of the owner of the original material to share it in this way.

What we can do with the information you share with us: When you send us your material you license us to use it for as long as we wish, worldwide, without restrictions or royalties. This includes any third parties to whom we license our material. Although we normally won’t, we reserve the right to amend or edit what you send us without asking your permission. We will always try to credit you for anything you send us, but we’re not liable if this doesn’t happen on occasion.

It’s your opinion: The views you express are your own, and might not reflect the views of Global Grapevine. We’re not responsible for the information you share, the views you hold, the things you say and the travel advice you may give – and any inaccuracies therein.

Things you can’t say: We’re not your mum, but we don’t want to upset anybody – and we certainly don’t want to break the law. For that reason you must ensure anything you share with Global Grapevine does not:

  • Defame anyone
  • Contain any form of commercial advertising
  • Contain personal information
  • Breach any intellectual property rights
  • Use language inappropriate for a website that’s open for people of all ages to view. In deciding whether something is appropriate, we’ll apply BBFC guidelines – so please keep your language consistent with a PG movie.

Indemnity You indemnify Global Grapevine against any and all losses, costs and expenses directly or indirectly incurred as a result of material you share with us or actions, allegations, proceedings (or similar) in respect thereof.

5.   Alerting us to inappropriate content

If you spot anything you feel is inappropriate, please contact us and we’ll investigate.

6.   Removing content

We reserve the right to remove content for any reason without notification or explanation.

7.   Using links to other sites

Global Grapevine is full of links to useful sites and information. We don’t control the websites to which we link, and we’re not responsible for the content of other sites. In linking to other sites we are highlighting potentially useful additional information. Beyond that, we make no recommendation or endorsement of any site to which we link.

Be aware that link sites may contain viruses and similar for which we are not responsible – please ensure you have virus detection/malware software installed on your browsing device.

8.   Third party services

Global Grapevine doesn’t hire cars, book hotels or arrange flights – but we know people who do. All contracts for services accessed via the Global Grapevine website are between you and the third party.

Recommendation and endorsements: Third party services are provided for your convenience. We do not endorse or recommend any third party service, nor do we make any claim that the services supplied meet your specific needs.

Responsibilities: It is your responsibility to ensure that any third party product or service you access via Global Grapevine is suitable for your requirements, and that you read and understand any terms and conditions associated with those goods or services. We are not responsible for any loss or damage caused as a result of using third party products or services accessed via Global Grapevine.

Security: Global Grapevine’s booking partner offers a secure online booking service which you can access via this website. In doing so you are bound by their terms and conditions which you can find here. We are not party to, nor are we responsible for, bookings made via this site and any loss or damage that may result. Please be aware that other third party sites accessed via this site may not always be secure and you should satisfy yourself that they meet your security requirements before you share any personal information with them.

Third party content: We are not responsible for the views, opinions, advice or other content found on third party websites. You act on third party content, or purchase third party products or services, at your sole risk, discretion and responsibility. We are not liable for any loss or damage resulting from your actions.

9.   Privacy

You’ll find our privacy information here.

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